In an industry where differentiation is key, fast movers will be rewarded with high customer satisfaction and increased customer loyalty, as the data collected during their previous stays further improves the service quality. These examples give you an idea of the opportunities smart rooms can offer. Drawing from an extensive database of past questions and with access to millions of websites, it is immediately able to reserve dinner tables and inform about opening hours of the chosen outlet. With installed voice recognition software, guests have a personal assistant to get their information from around the clock. The staff member on the phone however might be dealing with a wave of check-ins or simply not know where the best gluten-free food within a mile can be found. Automated conciergeīefore a night out travelers might call reception and enquire about the best places to eat or simply to order a taxi.
This does not only protect the planet but also reduces utility expenses. Some providers today already offer the option to put rooms in a particularly environment-friendly mode, saving electricity and water, simply the push of a button. It can set the status of lighting, temperature and other electrical appliances accordingly. Smart rooms can help cut energy waste in hotel rooms through sensors that detect if the room is occupied or vacant, if guests are sleeping or awake. Travelers’ consciousness about sustainability in hotels is becoming increasingly important. Now the only reason to get out of bed is receiving a call – from nature. With a few simple swipes on the hotel app, the lights are off, the A/C is turned to silent mode and the curtains are shut. By bringing the controls to all aspects to one single touch point, smart rooms reduce the confusion and inconvenience guests experience.
Streamlined user experienceĪir conditioning, locks, curtains, lights – Finding all the right buttons and switches can be quite a challenge to guests. The available technology already provides vast possibilities to set the perfect atmosphere, tailored to exceed client expectation. For instance, a sensor can tell when guests get out of bed from bed and automatically activate little guiding lights, making it unnecessary to look for the light switch in the dark. Additional sensors in the room can further increase the comfort. The temperature is just right and even the humidity is set to a degree they feel comfortable with. The slightly dimmed light feels cosy and warm. Smart-room controlsīased on client preferences an algorithm can allocate rooms in a quiet area of a room on an upper floor. Upon turning on the TV, they will see movies and shows of their favorite genre provided by a streaming service and with direct access to reviews and trailers to make the selection easier – After all, falling asleep to an episode of Dowton Abbey that stops playing automatically after dosing off guarantees a better night’s sleep than a 24/7 shopping channel blaring in the background the entire night. Guests will no longer be frustrated with the few random channels a hotel’s entertainment system offers. Let’s have a look at the top perks of future hotel rooms we can look forward to. This move sees two major players in the industry rolling out of the “Smart Room”. Yet there are smart ways to do it so you don’t only improve guest experience but also increase your margins in the process.Ī little under a year has passed since both Hilton and Marriott announced their plans to take a large step into the age of digitalization.
The investment necessary to fundamentally modernize the industry is immense.
#Albus hotel splendid city room vs smart city room install
It’s simply easier and more cost-efficient to tweak an app or to install that new piece of equipment in a factory than it is to equip hundreds of thousands of rooms with the latest technological achievements. In an industry as asset heavy as hotels, innovation is often lagging behind other sectors.
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